Peak·Pilots

ECOMMERCE GROWTH AGENCY · USA · UK · INDIA

Ecommerce Growth Agency

Acquire. Convert. Retain.

One System. Store Profit.

PeakPilots is an ecommerce growth agency for D2C brands that need more than a media buyer. We run paid acquisition, SEO, CRO, and retention as one system, with client-owned accounts and reporting tied to contribution margin across the USA, UK, and India.

12+ D2C brands · ₹45+ Cr tracked revenue · 7x avg ROAS · Client-owned accounts

Live growth accounts, not pitch decks

12+

D2C brands

₹45Cr+

Tracked revenue

7x

Avg ROAS

4

Growth pillars

3

Markets

Own

Your accounts

DEFINITION

01

What an Ecommerce Growth Agency Really Does.

If an agency cannot connect ad spend, onsite behaviour, and revenue quality, it is not operating as a growth partner.

An ecommerce growth agency plans and runs the full growth system for online stores: paid ads on Meta and Google Shopping or Search, SEO for category and product demand, CRO on PDPs and checkout, retention through email, SMS, and WhatsApp where it fits, and trustworthy tracking. PeakPilots is an ecommerce growth agency focused on D2C store profit, not vanity traffic.

Not a channel silo

Meta, Google, email, and CRO report into one commercial conversation.

Not marketplace-ops first

Owned-store and Shopify D2C lead. Amazon or Flipkart stay secondary.

Not vanity ROAS

We read CAC, MER, and contribution margin before we celebrate Ads Manager screenshots.

GROWTH SYSTEM

Four Pillars. One Loop.

A standard agency asks which channels you want managed. An ecommerce growth agency asks where profitable growth stalls, whether the data can be trusted, and what happens after the click.

01

Acquire

Meta and Google Shopping, Search, and Performance Max with creative tests that protect CAC.

02

Convert

PDP, cart, and checkout friction fixes so paid and organic traffic stop leaking intent.

03

Retain

Lifecycle email and SMS, plus WhatsApp where India-led funnels need it, so LTV funds acquisition.

04

Measure

CAPI, enhanced conversions, and GA4 reconciled so Smart Bidding and founders see the same truth.

STALL POINTS

Where Ecommerce Brands Stop Growing.

When spend rises and profit does not, we audit these failure points first.

  1. 01

    Traffic without conversion headroom

    Buying more clicks into a weak PDP or checkout accelerates waste.

  2. 02

    Channels managed in silos

    Meta, Google, SEO, and email never share creative or funnel learning.

  3. 03

    Broken or partial tracking

    Pixel-only Meta or incomplete Google conversions train platforms on bad purchase data.

  4. 04

    No retention after order one

    Every month restarts CAC math because lifecycle never compounds LTV.

  5. 05

    ROAS without margin context

    Ads Manager looks healthy while discounts, returns, and shipping erase profit.

  6. 06

    Creative fatigue in expensive auctions

    The same hooks run for weeks. Frequency climbs, CPA follows, especially in US and UK.

FREE AUDIT

What Your Ecommerce Growth Audit Includes.

A senior strategist reviews the growth system, not a vanity screenshot pack. You leave with a written roadmap.

  • Tracking health across pixels, CAPI, and GA4
  • Paid waste and channel mix gaps
  • Onsite friction on mobile PDP and checkout
  • Retention flow gaps
  • 30-day profit-led roadmap

Next step

30 to 45 minutes. Written roadmap. No obligation.

Bring your Ads Manager access and store URL. We will show where profitable growth is stalling.

HOW TO CHOOSE

Hire Judgment, Not Noise.

Hiring the wrong agency rarely fails all at once. It usually fails slowly. Use these flags on every shortlist, including ours.

Red flags

  • Vague growth promises with light operating detail
  • Platform-first talk that never asks about checkout, margins, or repeat purchase
  • Reporting that leans on vanity metrics
  • No clear attribution or data ownership story
  • One-size retainers that ignore your AOV and funnel

Green flags

  • They interrogate where conversion stalls, not only which channels you buy
  • Tracking, feed quality, and landing page logic come up early
  • They discuss trade-offs, including when not to scale spend
  • Success is defined commercially: CAC, MER, margin, retention
  • You own the ad accounts, data, and creative

WEEKLY CADENCE

A Week Inside The Growth Loop.

1Mon

Read MER and funnel signals

Blended CAC, channel ROAS, retention revenue, tracking health. Kill what burns margin.

2Tue–Wed

Ship tests and friction fixes

New Meta creatives. Shopping titles. PDP or checkout CRO. Lifecycle edits.

3Thu

Reallocate budget

Move spend to winners. Align exclusions between Meta and Google.

4Fri

Report cause and effect

What we tested, what won, what is next. Tied to store orders where possible.

PROOF

Live Account Evidence.

Meta, Google, and store views from growth work we run. Ask for current dashboards on your audit call.

Tap any dashboard to zoom

The Proof

Ecommerce Brands.
Real Growth.

Outcomes from live ad accounts and store dashboards. Ask for raw screenshots on your audit call.

S

Case Study 01 · Home & Utility

Scale-O

High-Intent Search Scaling

Salt-free water softener D2C, Ahmedabad. Google Search plus Meta education funnel for Indian homes.

3.8x

Average ROAS

52%

CPA Drop

₹28L

Monthly Revenue

Impact:3.8x ROAS1.4x ROAS
Scale-O salt-free water softener, 3.8x ROAS case study by PeakPilots
D

Case Study 02 · Crystal Jewellery

Diivine Stones

Spiritual Wellness Brand Scaling

Crystal bracelet and rakhi D2C, Punjab. Intention-led UGC reels and festive gifting on Meta.

4.1x

Average ROAS

2.1x

Repeat Orders

₹36L

Monthly Revenue

Impact:4.1x ROASBoosted Posts
Diivine Stones crystal bracelets, 4.1x ROAS case study by PeakPilots
L

Case Study 03 · Food & Spices

LMG by Yellow Hing

Heritage Spice Brand Goes D2C

Heritage hing brand from Delhi. Offline wholesale to D2C with recipe reels and bundles on Meta.

3.4x

Online Orders

+64%

AOV Increase

₹18L

Monthly Revenue

Impact:3.4x Online OrdersOffline Only
LMG by Yellow Hing asafoetida, 3.4x online orders case study by PeakPilots
A

Case Study 04 · Fragrance

ALM Perfume

Attar Discovery Funnel Scaling

Alcohol-free attar and perfume oil D2C. Scent storytelling reels and sampler kits on Meta.

44%

CPA Drop

4.6x

Average ROAS

₹42L

Monthly Revenue

Impact:44% CPA DropDiscount Ads
ALM Perfume alcohol-free attars, 44% CPA drop case study by PeakPilots

We show screenshot-verifiable numbers, not projected benchmarks.

USA · UK · INDIA

One Ecommerce Growth Agency. Three Markets.

PeakPilots is an ecommerce growth agency headquartered in Ahmedabad, India, running growth for D2C brands selling in the United States, the United Kingdom, and India. Same operating system: acquire, convert, retain, measure.

High-CPC US growth needs MER discipline

US auctions reward creative velocity and clean purchase data. We plan around BFCM, report in USD, and keep IST overlap with US East call windows.

  • CAPI + enhanced conversions before scale
  • Black Friday / Cyber Week readiness
  • USD reporting and US East overlap

FIT CHECK

Built for Brands Ready to Compound.

  • You sell physical products on an owned store or Shopify

  • You need an ecommerce growth agency that runs paid, CRO, retention, and measurement together

  • You spend ~₹1L+ / $1,200+ combined per month (or will after tracking is fixed)

  • You want CAC, MER, and contribution margin reporting, not vanity ROAS alone

  • We do not lead with Amazon or Flipkart catalog ops as the primary engagement

  • Theme-only or migration-only projects belong on our Shopify Services page

  • We are not a set-and-forget media buyer

Minimum ~₹1L / $1,200+ monthly combined Meta + Google ad spend

PRICING

How Much Does an Ecommerce Growth Agency Cost in 2026?

Across the USA, UK, and India, specialist ecommerce growth fees sit in a clear band once scope is set. Ad spend is billed by Meta and Google to you. Our management fee is separate. We scope flat retainers rather than opaque package labels.

  • Client-owned ad accounts
  • Spend paid to platforms
  • No long lock-in
  • Weekly reporting

₹25K-₹1.5L+

or $799-$5,000+ USD

Flat monthly retainer

10-20%

common elsewhere

% of ad spend (market)

₹1L+

or $1.2K+ / mo combined

Growth-phase ad spend

₹5L+

or $6K+ / mo

Scaling-phase ad spend

  • Flat monthly retainer

    ₹25K-₹1.5L+ · or $799-$5,000+ USD

    Fixed management fee for paid, CRO recommendations, retention, SEO support, and tracking. Preferred model at PeakPilots.

  • % of ad spend (market)

    10-20% · common elsewhere

    Industry reference only. We avoid pure percent-of-spend models that incentivise spending more instead of spending better.

  • Growth-phase ad spend

    ₹1L+ · or $1.2K+ / mo combined

    Typical combined Meta + Google spend once tracking is clean enough for weekly tests to compound.

  • Scaling-phase ad spend

    ₹5L+ · or $6K+ / mo

    For brands pushing aggressive acquisition with retention already contributing repeat revenue.

CONTACT US

Ready to build a
revenue machine?

Tell us about your brand. In 30 minutes with a senior strategist, we'll map out a growth plan tailored specifically to your D2C stage.

Free 30-minute strategy call
No contracts -results-based engagement
D2C-only -we know your category

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